Design with Care for May, 2024
Resources for UX designers working in healthcare published the first Tuesday of each month.
What’s Happening in Healthcare UX
Reader’s note: scholarly research summaries were written with the assistance of AI.
Articles
What are the Most Recognizable Logos in the Healthcare Industry?
“As part of one of their most recent studies, Tebra surveyed 1,005 adults about their ability to recall, identify, and draw healthcare brands. In doing so, they also asked a subgroup of 111 respondents to draw six healthcare logos from memory.”
Leveraging Generative AI For Breakthroughs In Medical Device Design
Generative AI is shaking up medical device design by speeding up the creation of customized, patient-specific devices, making treatments more effective and recovery times shorter, thanks to advanced algorithms that quickly develop and refine new prototypes.
Digital Experience Scale for Patients (DES/P)
“My team and I have spent the last 25+ years leading UX solutions for global brands, and our most impactful work yet is a framework created for and with patients. It’s called the Digital Experience Scale for Patients (DES/P).”
Mobbin Healthcare App Flows
If you're a Mobbin user, they've recently added Whoop, Headspace, and Flo to their library. Looks like Whoop and Headspace are open to free account levels, Flo requires a pro account for the full screen set.
Healthcare UX Best Practices
Mary Borysova has been sharing healthcare UX best practices in a series of posts on LinkedIn
Silicon Valley Awards Best Health User Experience Award
Apply to the Silicon Valley Awards Best Health User Experience Award. I'm not familiar with this award, but seems legit. Deadline is June 10th.
Tackling Healthcare’s Silent Hazard: Reducing Patient Falls with UX Design
“Patient falls in hospitals are a silent yet significant hazard. They can be traumatic for patients and are among the most common incidents reported in hospital settings. As a UX Specialist, I was intrigued by the challenge of reducing the number of patient falls and improving medical staff response.”
Five Healthcare Spaces that Reimagine Patient-Centered Design
For something a little different, here are some creative physical healthcare spaces. Be sure to click through to the projects for photos.
JD Power Healthcare Digital Experience Study
"Healthcare Should Look to Other Industries to Drive Digital Transformation, J.D. Power Says". The full report is for-pay, but you can read a summary for free.
Why your health app should not be “designed by doctors”
Should doctors design apps? Perhaps not, unless they're also trained in design. I'm not sure "Designed by doctors" is a tag line I've actually seen very often, maybe "Designed with doctors" is better? Or "Clinically informed design"?
Can AI Tools be Integrated into Science Communication?
Interesting article demonstrating how AI can assist artists in medical illustration. Starting with a concept and prompt given to Midjourney, illustrators consider the color palette, style, and composition and use that as inspiration to create something new by hand.
News and Press Releases
Apple Vision Pro unlocks new opportunities for health app developers
"Breakthrough health and wellness apps are designed to take advantage of the infinite canvas in visionOS, unveiling spatial experiences that benefit users in clinical settings and at home”. I can't help but notice that Epic simply couldn't resist slapping a garish logo on their UI.
Video
Awkward Silences #147 - UX Research in Healthcare with Nadyne Richmond
“Erin and Carol explore the complexities of healthcare research with Nadyne Richmond, a healthcare design advisor with a background in big tech who pivoted to healthcare research a decade ago to tackle the pressing issues she saw in the system.”
Using UX to make appointments simpler for doctors / Building in Public Ep 7
Another insightful video from Robert Floyd as he designs and builds the patient appointment feature for Alloy Health.
Audio
Hiring Conversational Designers w/ Aaron Cooper, Banner Health’s Sr. Dir. of Digital Experience
As conversational AI continues to change the nature of UX, we’re excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health.
Scholarly Research
Nurse-centered co-design of an electronic health record nursing summary
This paper describes how involving nurses in the co-design process of electronic health record (EHR) nursing summaries can improve their usability and relevance, highlighting the importance of displaying vital signs prominently and reducing irrelevant data for better patient care.
Want to help?
If you’d like to help support the Design with Care community, drop me a line at alex@designwith.care or send me a message in Discord.
Thank you!