Design with Care for August, 2024
Resources for UX designers working in healthcare published the first Tuesday of each month.
What’s Happening in Healthcare UX
Reader’s note: scholarly research summaries were written with the assistance of AI.
Articles
10 Healthcare UX Writing Best Practices
Andrew Kucheriavy shares his 10 gold rules for UX healthcare writing. For example, write with sensitivity to the patient's situation, using neutral or positive wording depending on where they are in their healthcare journey.
Beyond the Blues: Vibrant Colors Shaping Healthcare Apps
I’ve said before that purple is the new blue in healthcare, and it’s the first color discussed on this list.
Human Factors Testing Is the Key to Approval & Profitability in the Medical Device Industry
“The client had about two million of these devices sitting in a warehouse, presumably unusable. Later, after purported repairs were made, the client requested a new round of testing. The success rate improved, but some devices did fail. In the end, the client spent about $500,000 on human factors testing performed too late in the process. The product never made it into the market.”
4 ways to rebrand AI in healthcare
Here are four ways to give AI a fresh look in healthcare: think of AI as a tool that boosts human abilities, make sure its decisions are clear and understandable, ensure it's fair and unbiased, and showcase how it can make patient care better and healthcare operations smoother. These strategies are all about building trust and getting people to embrace AI in the medical field.
What we should learn from top healthcare apps about signup and onboarding
Exploring how the most popular mental health apps approach signup and onboarding. Simplicity and clarity in the signup and onboarding process for apps. Leading apps focus on minimizing friction, guiding users step-by-step, and making the experience intuitive to quickly engage new users and encourage them to continue using the app.
Lessons on design for high engagement from top nutrition app Zoe
Reviewing Zoe Health, a top app in personalized nutrition. Zoe really nails high engagement by making the experience feel personal and science-backed. They use personalized data and educational content to keep users interested and motivated. It's all about making users feel like the app truly understands and supports their unique health journey.
Leveraging Generative AI For Breakthroughs In Medical Device Design
How AI is changing the game in medical device design by speeding up the process and allowing for super personalized devices that fit individual patients perfectly. This means better treatments and faster innovation. It also points out the need for teamwork between tech experts, doctors, and policymakers to make sure AI is used effectively and responsibly in healthcare.
AI Meets Analog: Harmonizing Mock-ups With Generative AI
Combining traditional mock-ups with generative AI in healthcare design can create a more balanced and efficient approach. This blend allows designers to experiment with innovative ideas quickly while still relying on the tactile and intuitive feedback that physical mock-ups provide, leading to better overall design outcomes.
News and Press Releases
watchOS 11 brings powerful health and fitness insights, and even more personalization and connectivity
“Introducing the Vitals app, training load, new ways to tailor Activity rings, intelligent customization of the Smart Stack and Photos face, and the Translate app on Apple Watch.”
5 ways Amazon is using AI to help transform health care
“Discover how Amazon is investing in AI to improve the health care industry for patients and providers.”
4 principles to guide AI in supporting mental health
“There are exciting opportunities for AI to help support people’s mental health, but responsible development is key.”
Samsung’s Expanded Wearables Portfolio Unlocks Intelligent Health Experiences for All
“Samsung Galaxy Ring, Galaxy Watch7 and Galaxy Watch Ultra enable new, intelligent health experiences across the portfolio, making everyday wellness more meaningful.”
Video
Importance of Caring and Community. Journey into healthcare!
Alejandra Villacis Miranda interviews Thomas Wilson. This is the first instalment in a list of interviews for UX Healthcare.
UX Healthcare Design London 2024
A full playlist of sessions recorded at UX Healthcare Design conference in London.
Scholarly Research
Expert gaze as a usability indicator of medical AI decision support systems: a preliminary study
The article investigates using expert gaze behavior to evaluate the usability of AI decision support systems in dental radiography. It finds that while AI increases task time, it minimally affects experts' visual inspection patterns, although more attention is given to AI-related interface elements. This suggests that AI influences user interaction, which could impact the efficiency of medical diagnostics.
Heuristics used for evaluating the usability of mobile health applications: A systematic literature review
The article systematically reviews and identifies 20 key heuristics for evaluating the usability of mobile health applications. These heuristics are categorized into 10 established and 10 new ones, tailored to improve usability and enhance patient safety in mHealth applications. The study emphasizes the need for domain-specific heuristics and robust validation to ensure effective usability evaluations in healthcare.
Upcoming
Advancing AR/VR in Medicine
August 15, 2024
“Join this exciting event, where we invite innovators, clinicians, researchers, and entrepreneurs to showcase the almost infinite possibilities in which these technologies drive innovation and improve healthcare outcomes. You are not going to get this content elsewhere.”